Where was the last place that you saw the missing item? Was it while you were standing in-line for the TSA Checkpoint, or grabbing a coffee? Was it left on the flight you just got off of? Airports and the airlines have different protocols on claiming lost or found items.
On the Flight
Contact the airline directly, if you lost the item on the airplane. Were you still at the airport when you realized that you left something on the airplane? If so, check with the baggage claim office for the airline. Did you leave the airport already? If so, contact customer service to determine the process of retrieving your item. The airline may ask you to fill out a form or transfer you to the airlines lost and found department.
You can click the following link for airline customer service numbers
Within the Airport
Regardless of which airport you are flying into or out of, the next step is to contact the Lost and Found department or submit a lost item report here. Our goal is to satisfy the needs of passengers and to help reunite them with their lost or misplaced items.
TSA Airport Lost and Found
Contact them by phone at (866) 289-9673 or online
Tag your luggage with name and contact information.
Lock your bags with TSA approved locks to avoid theft.
Flights with fewer connections mean less chance of your bags becoming lost.
Fewer bags checked means there less likely to get lost. Carry them on when possible.
Take a photo of your bags, so you have something to show if they become lost.
See if it is at the baggage, give the clerk your baggage stubs, so they can track it and see if it is on another flight.
If truly lost, see how much compensation you can receive.
The next step is to file a detailed Lost Property report of your item.
The report allows you to categorize the lost or found items, add additional details, add specific location information and upload photos.
Airport’s world wide will see millions of travelers each year. With this amount of people passing through, the Airport’s Lost and Found can be extremely busy. Once you submit the lost or found item report, give it a couple of days to process and wait for found items to be entered into the system.
Lost Property Reports are usually filed before the found item is entered into the lost and found system. You will receive an automated notification when a matching item is reported to the Lost and Found system. You can then discuss on how to retrieve the lost item.
Once you have found the lost item and contacted with the user who submitted the item, you can either pick up the item or set arrangements for another party to pick the item up. If you were only visiting a destination, you can ask to have your lost item shipped.
Easily Submit lost or found items into our database of recently submitted items.
Signing up is as simple as submitting a new lost or found report.
When an item is submitted, you will get a new user account with dashboard access, including username and password.
Edit, add photos, print fliers, remove or archive lost or found submission, once recovered. Notifications of matching items will also display within the user dashboard.
Receive automatic alerts and notifications of submitted items matching your lost or found entry.
Local businesses using the Lostings software have the capability of entering items found in their establishments and connect to users if possible matches are made.
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Serving, Rail Transport, Buses, Trains, Trams, Light Rail, Subways (Metro) & Ferries
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Closed: Major Holidays
Location: Terminal 4 at JFK International Air Terminal or JFK Police Desk, located within Building 269
Phone: (347) 684 3604 (24 hours)
Additional Contact: For lost government issued passports or other VISA travel documents, please contact U.S. Customs and Border Protection at: 718- 487-5164 (Monday – Friday: 8:00am -5:00pm EDT)
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Location: Terminal 1, Arrivals Level, near Domestic Garage Core C Tunnel, San Francisco Airport
Phone: (347) 684 3604, (650) 457-2670 or (650) 821-7014
Office Hours: CAS lost and found office open Monday through Friday, 9:00 a.m. to 3:00 p.m.
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Office Hours: Open daily from 8 a.m. to 6 p.m Pacific Time
Closed: Memorial Day, Independence Day, Thanksgiving, Christmas, and New Year’s Day
Location: On the Baggage Claim Level across from Carousel 13
Phone: (206) 787-5312